I am not a huge candy lover but I do enjoy a bit of dark chocolate every now and then. So I had a bag of the dark chocolate M & M’s the other day and I was thinking about how long they’ve been around. M & M candy as we know it originated in the U.S. in 1941 according to Wikipedia. It has had a pretty consistent look over many years, although there are nuances that have changed based on market changes and creative genius.
Think about it – a few color experiments over the years and a few new flavors (like coconut chocolate — yum) but still consistently convenient, colorful, practical in size.
While I was sitting there reading the packet and lamenting a little over the fact mine was almost empty, I thought about how this little candy relates back to branding. I came up with 4 m’s that can generate great questions for small business owners who are developing branding strategies.
Mastery
When you think about the candy, the company obviously knows what works. Their specialty is tiny, color coated, hard-shelled chocolate candies. What is your area of expertise? What is the topic you love to talk about? What topic kingdom will you rule?
Market
In the marketplace, M & M will have a much broader target audience, but remember they probably have a significantly larger budget than you do in your small or solo business. What is the makeup of your main audience? Who are you talking to and what do they want to know? What solutions are they seeking out and what are their biggest challenges?
Message
What is the “walk-away” message people are left with when they leave you at a networking event? When they read your article or see you as a presenter, what is the big idea they can carry with them long after it’s over? What do they need to learn or know that will help them have a better life? improved results? Your message is at the core of your entire brand. For example, mine is “using affordable internet resources and simple, powerful business strategies can help you free up more time to enjoy your business”. M & M’s are known for having a “flavor for everyone” so in all they do, they speak to variety, diversity, vibrancy. What does your brand say?
Method
How do you get people to the same, or similar results each time? What is your “signature system”? What approach do you use consistently to get to the best solution without the guesswork? This is the place where you probably have your greatest chance to distinguish yourself. In the process, in the name, in the delivery – all of these make up your unique and remarkable difference from other competitors who offer similar services or products. I’m sure M & M’s has a consistent process to making their candy. What process do people experience when they work with you?
Well, I hope you enjoyed my 4 M’s. How do you see using these in your business branding strategy?
I love writing about tools and systems and branding and such. But sometimes it’s about getting back to the basics. There have been times in my life and in my business I have compromised boundaries for simply the possibility of making more money or being more successful. More often than not, when the choice is not grounded and aligned with my core values, something goes awry.


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